A Transform Your Practice training

Every workplace has moments like these. A team goes quiet after a hard change. Tension between two people starts pulling everyone in. Someone’s behaviour is affecting the whole group, and no one knows how to raise it. People are carrying more than they can say out loud.

Over two days in Whistler, we look at what happens in those moments and how to respond in ways that rebuild trust instead of wearing it down.

At its heart, this is a psychological safety training. Psychological safety is not about keeping everyone comfortable. It is about whether people can speak up, ask the question, name the mistake or disagree without paying for it, and whether we know how to repair things when that trust breaks.

It is also about who gets to do that and who does not. Safety is not one thing, handed out evenly. The same meeting can feel open to one person and costly to another, and the people who say the least are often the ones who have already learned what speaking costs them. Belonging works the same way. It is extended to some people right away and to others slowly, or not at all. We will look at how that happens on a team, why it usually goes unnamed, and what it takes to change.

This training is for leaders, HR teams, union reps and anyone people turn to when things get difficult. It is open to professionals of every background, in every sector and every kind of workplace.

What we will look at

• How power moves through a team
• Who gets to feel safe in a room, who does not, and who is rarely asked what safety would even require
• How belonging is extended quickly to some people and slowly to others, or not at all
• What happens in our nervous systems during conflict
• Why people go quiet, and what their silence is telling us
• Building teams where getting it wrong is invited, so mistakes become part of how we learn rather than something we hide
• The steps it takes to repair when trust has been broken
• Meeting difficult conversations involving disclosures, boundaries and accountability

What you will leave with

• A 30-day plan for going back to work: one practice you will start, one pattern you will interrupt, and a clear measure so you can tell whether the shift is working.
• A way to see how power moves through a team: who speaks first, who gets interrupted, whose ideas get credited, and what that tells you about who feels safe.
• A way to tell the difference between a team where everyone belongs and a team where some people are tolerated, and what it takes to close that gap.
• Questions to ask when a team goes quiet, so silence becomes information rather than something you assume means agreement.
• A way to see how survival responses become decision-making and communication styles: the agreement that is really compliance, the decision deferred one more time for more information, the conversation moved to email because nobody wants it in the room, and the person who escalates because being direct has not worked for them before.
• A way to see when trust has been eroding within a team, and strategies for beginning a repair process grounded in the principles of Nonviolent Communication.

Optional half day, March 6

For those who want to go further, an optional half day offers immersive small group work. It is an additional cost, with details and pricing to follow.

Details

• Series: Transform Your Practice series.
• Dates: Thursday, March 4 and Friday, March 5, 2027
• Location: Squamish Lil’wat Cultural Centre, Whistler, BC
• Included: breakfast and lunch on both days. Dinner and lodging are on your own.

Investment

All rates are in Canadian dollars. GST is added at checkout.

Paying by credit card? You will see a line at checkout called Credit card processing fee. That is not a fee we charge and not money we keep. It is what the card company takes to process the payment, and it is passed straight to them.

You can avoid it entirely. Pay by e-transfer or direct deposit and there is no processing fee at all.

Prefer to avoid the card fee? You can pay by e-transfer to admin@myrnamccallum.co with the password “loveback”. Include your full name and “When Things Go Wrong at Work” in the message.

• Founding rate: $2,315 + GST, through October 31
• Early bird: $2,715 + GST, through December 15
• Standard rate: $3,020 + GST

Need an invoice for your organization? Choose Pay by invoice or cheque at checkout. Your registration is recorded and your seat is held right away, and we email your invoice within two business days.

Payment plan: a $999 + GST deposit holds your seat at the rate in effect that day, with the balance paid in installments by January 15. Deposits are non-refundable and can be transferred to a colleague. For a deposit, a payment plan or an invoice, email admin@myrnamccallum.co.

Seating is limited, so the room stays intimate enough for everyone to share. Whistler accommodations fill early, so we encourage you to book your stay as soon as you register.

Questions? Reach us at admin@myrnamccallum.co