ADVISORY & CONSULTING

For Legal Teams

A complaint lands and the file is already more complicated than it looks. A witness shuts down in an interview. The process was followed exactly, and the harm got worse.

Legal teams carry these situations under pressure, often without a way to understand what is happening beneath the surface.

Myrna brings senior legal experience and a trauma-responsive lens to complaints, investigations and high-risk matters, so teams can see what is actually happening and respond in ways that hold up, legally and humanly.

This work is part of Myrna McCallum’s Healing Imperative, grounded in the understanding that we must center humanity in all that we do, and that legal processes are never just procedural. They are human. And how legal teams respond to harm, power, and complexity shapes everything that follows.

Core Services

Strategic Advisory on Complaints & High-Risk Matters

Support at the most critical stages of a file, where early decisions shape outcomes.

Complaint assessment and risk analysis
Identification of power dynamics, retaliation, and systemic factors
Guidance on complex or sensitive allegations
Real-time consultation on active files

Independent Investigations & Investigation Strategy

Fair, defensible processes that account for the human realities of harm.

Independent workplace investigations
Framing scope and lines of inquiry
Interview strategy and approach
Credibility assessment through a trauma-responsive lens
Advisory on findings and outcomes

Trauma-Responsive Legal Practice

Integrating a deeper understanding of human behavior into legal processes.

How trauma impacts memory, disclosure, and presentation
Reducing procedural harm and re-traumatization
Improving engagement with complainants, respondents, and witnesses
Bridging the gap between legal standards and lived experience

Workplace Risk & Systems Analysis

Identifying patterns that extend beyond individual complaints.

Organizational and workplace environment scans
Analysis of recurring conflict, group dynamics, and cultural stressors
Early identification of systemic risk and liability exposure

Policy & Process Review

Ensuring frameworks hold under real-world conditions.

Harassment and discrimination policies
Complaint handling procedures
Investigation protocols
Alignment between policy, practice, and organizational values

Training for Legal Professionals

Practical learning that changes how legal teams work with people.

Trauma-responsive lawyering and adjudication
Trauma-responsive investigations and interviewing
Vicarious trauma, burnout, and professional wellbeing
Capacity Conversations and Transform Your Practice virtual programs
Keynotes for law societies, tribunals, and judicial education

Leadership Advisory & Strategic Support for Legal Professionals

Confidential, senior-level advisory for legal professionals navigating:

Complex, high-risk workplace situations
Decisions involving harm, power, and competing obligations
Leadership strain, decision fatigue, and cumulative exposure
Situations that fall outside standard policy or precedent

Who Myrna Works With

Law firms and in-house legal teams
Law societies and regulators
Courts, judicial councils, and administrative tribunals
Legal aid organizations
Public sector, government, and unions

How to Work With Myrna

Book a confidential consultation
Case-specific consultation or ongoing advisory support
Project-based work, including investigations, organizational reviews, and training

Outcomes

Clearer judgment in complex situations
Stronger, more defensible processes
Reduced legal, organizational, and human risk
Stronger reputation & relationships

Trusted by the Legal Community

Law societies, courts, tribunals and firms Myrna has worked with

Myrna is a Métis and Cree lawyer, called to the BC bar in 2007, author of Trauma-Informed Law: A Primer (American Bar Association) and host of The Trauma-Informed Lawyer podcast.

Law Society of British Columbia
Law Society of Saskatchewan
Federation of Law Societies of Canada
Judicial councils across Canada
International Association of LGBTQ+ Judges
Canadian Human Rights Commission
Council of Canadian Administrative Tribunals
Immigration and Refugee Board of Canada
Yukon courts
Legal Aid Saskatchewan
Yukon Legal Aid
Office of the Judge Advocate General
Mandell Pinder
Ratcliff
Woodward & Company
Forte Law

And many more firms, tribunals and organizations across the country.

“I would strongly recommend all people in the legal system (lawyers, judges, court staff, students) to participate. The legal system and the law must care more, do no harm and evolve into a more compassionate practice. This conference is a vehicle for personal, professional and systemic change!”

Attendee, Justice as Trauma 2024

Ready to Strengthen Your Approach?

Whether you are facing a complex file, reviewing a process, or building your team’s capacity, Myrna brings clarity, steadiness, and care to the work.