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UID:13b2657e8efb145c39183acadc876caf@myrnamccallum.ca
SUMMARY:When Things Go Wrong at Work: Repairing Trust\, Navigating Conflict
 \, and Staying Connected Under Pressure
DESCRIPTION:A Transform Your Practice training\nEvery workplace has moments
  like these. A team goes quiet after a hard change. Tension between two peo
 ple starts pulling everyone in. Someone's behaviour is affecting the whole 
 group\, and no one knows how to raise it. People are carrying more than the
 y can say out loud.\nOver two days in Whistler\, we look at what happens in
  those moments and how to respond in ways that rebuild trust instead of wea
 ring it down.\nAt its heart\, this is a psychological safety training. Psyc
 hological safety is not about keeping everyone comfortable. It is about whe
 ther people can speak up\, ask the question\, name the mistake or disagree 
 without paying for it\, and whether we know how to repair things when that 
 trust breaks.\nIt is also about who gets to do that and who does not. Safet
 y is not one thing\, handed out evenly. The same meeting can feel open to o
 ne person and costly to another\, and the people who say the least are ofte
 n the ones who have already learned what speaking costs them. Belonging wor
 ks the same way. It is extended to some people right away and to others slo
 wly\, or not at all. We will look at how that happens on a team\, why it us
 ually goes unnamed\, and what it takes to change.\nThis training is for lea
 ders\, HR teams\, union reps and anyone people turn to when things get diff
 icult. It is open to professionals of every background\, in every sector an
 d every kind of workplace.\nWhat we will look at\n\nHow power moves through
  a team\nWho gets to feel safe in a room\, who does not\, and who is rarely
  asked what safety would even require\nHow belonging is extended quickly to
  some people and slowly to others\, or not at all\nWhat happens in our nerv
 ous systems during conflict\nWhy people go quiet\, and what their silence i
 s telling us\nBuilding teams where getting it wrong is invited\, so mistake
 s become part of how we learn rather than something we hide\nThe steps it t
 akes to repair when trust has been broken\nMeeting difficult conversations 
 involving disclosures\, boundaries and accountability\n\nWhat you will leav
 e with\n\nA 30-day plan for going back to work: one practice you will start
 \, one pattern you will interrupt\, and a clear measure so you can tell whe
 ther the shift is working.\nA way to see how power moves through a team: wh
 o speaks first\, who gets interrupted\, whose ideas get credited\, and what
  that tells you about who feels safe.\nA way to tell the difference between
  a team where everyone belongs and a team where some people are tolerated\,
  and what it takes to close that gap.\nQuestions to ask when a team goes qu
 iet\, so silence becomes information rather than something you assume means
  agreement.\nA way to see how survival responses become decision-making and
  communication styles: the agreement that is really compliance\, the decisi
 on deferred one more time for more information\, the conversation moved to 
 email because nobody wants it in the room\, and the person who escalates be
 cause being direct has not worked for them before.\nA way to see when trust
  has been eroding within a team\, and strategies for beginning a repair pro
 cess grounded in the principles of Nonviolent Communication.\n\nOptional ha
 lf day\, March 6\nFor those who want to go further\, an optional half day o
 ffers immersive small group work. It is an additional cost\, with details a
 nd pricing to follow.\nDetails\n\nSeries: Transform Your Practice series.\n
 Dates: Thursday\, March 4 and Friday\, March 5\, 2027\nLocation: Squamish L
 il’wat Cultural Centre\, Whistler\, BC\nIncluded: breakfast and lunch on 
 both days. Dinner and lodging are on your own.\n\nInvestment\nAll rates are
  in Canadian dollars. GST is added at checkout.\nPaying by credit card? You
  will see a line at checkout called Credit card processing fee. That is not
  a fee we charge and not money we keep. It is what the card company takes t
 o process the payment\, and it is passed straight to them.\nYou can avoid i
 t entirely. Pay by e-transfer or direct deposit and there is no processing 
 fee at all.\nPrefer to avoid the card fee? You can pay by e-transfer to adm
 in@myrnamccallum.co with the password “loveback”. Include your full nam
 e and “When Things Go Wrong at Work” in the message.\n\nFounding rate: 
 $2\,315 + GST\, through October 31\nEarly bird: $2\,715 + GST\, through Dec
 ember 15\nStandard rate: $3\,020 + GST\n\nNeed an invoice for your organiza
 tion? Choose Pay by invoice or cheque at checkout. Your registration is rec
 orded and your seat is held right away\, and we email your invoice within t
 wo business days.\nPayment plan: a $999 + GST deposit holds your seat at th
 e rate in effect that day\, with the balance paid in installments by Januar
 y 15. Deposits are non-refundable and can be transferred to a colleague. Fo
 r a deposit\, a payment plan or an invoice\, email admin@myrnamccallum.co.\
 nSeating is limited\, so the room stays intimate enough for everyone to sha
 re. Whistler accommodations fill early\, so we encourage you to book your s
 tay as soon as you register.\nQuestions? Reach us at admin@myrnamccallum.co
LOCATION:Squamish Lil'wat Cultural Centre\, 4584 Blackcomb Way\, Whistler\,
  BC V8E 0Y2
DTSTAMP:20261105T072735Z
DTSTART:20270304T150000Z
DTEND:20270305T230000Z
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